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If you would like to make an exchange or return please click here to go to our self-service portal.

The most important thing for us is that you and your children are satisfied with our products.

We are pleased to receive all feedback possible and answer your questions.

If you would like to email us directly, please contact us at customerservice.us@reima.com. We do our best to respond to everyone during our normal business hours within 48 hours, but wait times may be a bit longer.