Shipping Policy
Shipping Methods:
(Please note, during the holiday season, delivery time may be longer due to the high volume of shipments.)
Standard Ground Shipping:
Delivery Time: 4-8 business days
Cost:
- Free for orders over $125
- $9.95 flat fee for orders under $125
Availability: all states in the US
Expedited Shipping:
Delivery Time: 1-3 business days. Deliveries to the East Coast may take a bit longer than 3 business days.
Cost: $25
Availability: Contiguous states exclude Alaska and Hawaii. Available only in: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.
Processing Time for all Methods:
We aim to process your order within 1-2 business days. During the holiday season, due to the high volume of orders, please expect an additional 2-3 days.
As soon as we receive your order, you will receive an order confirmation email.
Handling Time:
If an order is placed before 12:00PM EST, it should be ready for shipment the same day. If it is placed after 12:00PM EST, the order should go out the next day. During high-volume holiday and sales periods, please allow an additional 2-3 days for processing.
Once your order has been shipped, you will receive an email with the shipping confirmation and the tracking link.
Our products ship from either from Fontana, California, or Quebec, Canada. The shipments from Canada will not incur any additional charges.
Please note that we only deliver to the US. We do not deliver to the following territories:
American Samoa
Federated States of Micronesia
Guam
Marshall Islands
Northern Mariana Islands
Palau
Puerto Rico
Virgin Islands
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
Also, note that Reima and its carriers will not be shipping or delivering during federal or California State holiday days.