Reima App
Get 20% off & earn rewards!
Download on the App Store
View
Save 5% on digital gift cards
Extended Holiday returns and exchanges

Shipping Policy

Shipping Methods:

(Please note, during the holiday season, delivery time may be longer due to the high volume of shipments.)

  • Standard Ground Shipping:

    • Delivery Time: 4-8 business days

    • Cost:

- Free for orders over $125

- $9.95 flat fee for orders under $125

  • Availability: all states in the US

  • Expedited Shipping:

    • Delivery Time: 1-3 business days. or 3-5 business days during the Holiday season (from late November to early January). Deliveries to the East Coast may take a bit longer.

    • Cost: $25

    • Availability: Contiguous states exclude Alaska and Hawaii. Available only in: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts,  Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

Processing Time for all Methods:

We aim to process your order within 1-2 business days. During the holiday season, due to the high volume of orders, please expect an additional 2-3 days.

As soon as we receive your order, you will receive an order confirmation email.

Handling Time:

If an order is placed before 12:00PM EST, it should be ready for shipment the same day. If it is placed after 12:00PM EST, the order should go out the next day. During high-volume holiday and sales periods, please allow an additional 2-3 days for processing.

Once your order has been shipped, you will receive an email with the shipping confirmation and the tracking link.

Our products ship from either from Fontana, California, or Quebec, Canada. The shipments from Canada will not incur any additional charges.

Please note that we only deliver to the US. We do not deliver to the following territories:

  • American Samoa

  • Federated States of Micronesia

  • Guam

  • Marshall Islands

  • Northern Mariana Islands

  • Palau

  • Puerto Rico

  • Virgin Islands

  • Armed Forces Americas

  • Armed Forces Europe

  • Armed Forces Pacific

Also, note that Reima and its carriers will not be shipping or delivering during federal or California State holiday days.