Shipping policy
As soon as the Reima Online Shop has received your order, you will receive an order confirmation e-mail, where you will be able to see all of the details of your order. We will process and ship your order within 1-2 business days. Once we have sent your Reima package, we will also send you the shipping confirmation by e-mail. In this shipping confirmation, you will also find the tracking code, which you can use to track your Reima package.
Our logistics partner UPS provides the final mile delivery. All orders, except those who have purchased the Reima Baby Kit, are shipped from our warehouse in Fontana, California.
If you have purchased the Reima Baby Kit, those shipments are coming from our Headquarters in Vantaa, Finland, and will take 5-7 days to fulfill.
Please note that we only deliver to the US. We do not deliver to the following territories:
- American Samoa
- Federated States of Micronesia
- Guam
- Marshall Islands
- Northern Mariana Islands
- Palau
- Puerto Rico
- Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
Please note Reima and its carriers will not be shipping or delivering during federal or California State holiday days.
* 2-day delivery means two working or business days. If an order is placed on Thursday before 11:00 am PT, that order will arrive on Monday. If an order is placed on Friday before 11:00 am PT, that order will arrive on Tuesday.
** Next-day delivery means one working or business day. If an order is placed on Friday before 11:00 am PT, that order will arrive on Monday. Otherwise, it’ll arrive on Tuesday.