Shipping policy

As soon as the Reima Online Shop has received your order, you will receive an order confirmation e-mail, where you will be able to see all of the details of your order. We aim to process and ship your order within 1-2 business days, but due to supply chain issues, it may be a bit longer. Once we have sent your Reima package, we will also send you the shipping confirmation by e-mail. In this shipping confirmation, you will also find the tracking code, which you can use to track your Reima package. Shipping has been taking from 3-8 business days, but may experience longer than expected ship times due to high shipping volume with our carriers.

All orders under $75 will incur a shipping charge of $8.50. All orders over $75 will receive free complimentary shipping.

Most orders are shipped from our warehouse in Fontana, California. Other products, like the Reima Baby Box, will be shipped from our Canadian warehouse partners in Quebec, Canada. These shipments from Canada will not incur any additional charges.

Please note that we only deliver to the US. We do not deliver to the following territories:

• American Samoa
• Federated States of Micronesia
• Guam
• Marshall Islands
• Northern Mariana Islands
• Palau
• Puerto Rico
• Virgin Islands
• Armed Forces Americas
• Armed Forces Europe
• Armed Forces Pacific

Also, note that Reima and its carriers will not be shipping or delivering during federal or California State holiday days.